shirt had lost its lor after the first washg

这件衣服洗了一次就掉颜色了。

4 we can chan a new one for you

我们可以为您换一个新的。

5 there&039;s a ality proble with the shoes they were broken easily

这鞋的质量有问题，这么容易就穿破了。

6 would you like an exchan or a refund?

您是想要换货还是退货？